We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this App/Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our App/Website. By mere use of the App/Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. 1. WHAT WE COLLECT When you use our website, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose. Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data. Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data. Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies. Transaction information: the date of the transaction, total amount, transaction history and preferences and related details. Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs. Your reviews, feedback and opinions about our products, programmes and services. 2. HOW WE USE YOUR INFORMATION • Send you the products and services you ask for • Processing your order, corresponding with you, fulfilling your transaction requests • Contacting you via surveys to conduct research about your opinion • Tell you about our and our marketing partners’ products and services • We may combine any and all of your information to help create better products, services, and consumer experiences • Help us run our sites and services 3. HOW WE SAFEGUARD YOUR INFORMATION • We respect your personal information and take appropriate steps to safeguard it from loss, destruction, misuse, unauthorized access or alteration • We seek to ensure compliance with the requirements of the prevailing laws to ensure the protection and preservation of personal information • We have a number of physical, electronic, and procedural safeguards/measures in place to actively protect the confidentiality, security, and integrity of your personal information • We have managerial, technical, operational and physical security control measures for protecting your personal information • Where appropriate, these steps can include technical measures including but not limited to firewalls, prevention systems and encryption 4. CONSENT By using or continuing to use our website/services you agree that: • We use your personal information (including your sensitive personal data or information) in accordance with this Policy • You have given the consent freely and voluntarily and agree to this Policy • You consented us for collecting, storing, processing, transferring and sharing your personal information with third parties or service providers for the purposes as set out in this Policy • We may also be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences • You consent to disclose your personal information, if so required, under applicable laws 5. RIGHT OF CORRECTION, MODIFICATION AND ERASURE • It is important that the information that we hold about you is accurate and current. Please keep us informed if your personal information changes during your association with us. This will help us to provide you better services • You have a right to ask us to modify, update, correct or delete your personal information available with us. In case you wish to do that you may connect with our stores or customer support team 6. PROCESSING AND RETENTION As a general rule, we store your data for only as long as it is needed to complete the purpose for which it was collected or as required by law. However, we may need to store your data for longer period to honour your future requests and to comply with legal or other obligations. A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information. 8. MINORS Our Platforms do not offer products or services for use by minors. If you are under 18, you may use our Platforms only with the involvement of a parent or guardian. Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. We provide all users with the opportunity of receiving non-essential (promotional, marketing-related) communications from us, after setting up an account. If you want to remove your contact information from Ecdial kindly send a mail to [email protected] 11. MODIFICATIONS OF TERMS OF POLICY We reserve the right to update, change, alter or modify this Policy, from time to time, without any prior notification to you. Such change shall come into effect from the date of such update, change, alteration or modification 12. GRIEVANCE Please contact our customer support team directly with any questions or concerns you may have about your personal information/data privacy and our data protection practices. Call Us @ 8428118111 Write Us @ [email protected] Note:Picture mentioned may vary from the actual product.7. COOKIES
9. SECURITY PRECAUTIONS
10. CHOICE/OPT-OUT