REFUND POLICY

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. For all Air conditioner, the policy on the product page shall prevail over the general returns policy. Return Policy for Home Delivery

1. Air conditioner purchased from the App enjoy Ten (10) days Return Policy.

2. Air Conditioner, purchased from the App, can be returned to the Company within Ten (10) days of delivery of the same to User by placing a Cancel Order request by logging a call with Companies Customer Care Centre by phone on 8428118111.

3. Air conditioner purchased from the App can be returned to the Company only if the Product supplied by the Company is damaged, defective or the Product received is different from the Product that was ordered.

4. The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.

5. In the event if User, on removing the packaging of the Product, finds the Product is damaged and/or defective and/or is different from the Product that was ordered, User shall immediately intimate the Companies Customer Care Centre about such damage and/or defect and/ or difference and the Company shall arrange for the replacement of the Product or refund of price of the Product along with shipping charges, if any, collected by the Company in the unlikely event of the Company being unable to replace the damaged and/or defective Product. For any Refund or Exchange / Replacement of Product the relevant provisions of Refund and Exchange shall apply as given herein.

6. In case of Cancellation (Return / Replacement) of order after delivery of the Product to User, the Company will arrange pick up of the Product to be returned. User will assist and cooperate fully to return the Product with its manuals, booklets, warranty card, accessories, freebies and packing materials or any other thing which were delivered to User along with the Product being returned. At the time of pickup the User will be provided with acknowledgement of pick up by the Companies Logistical Partner. User should retain the said acknowledgment and quote or product the same in all his/her future communications with the Company in this regard. All free gifts, in original packing as delivered and unused condition, must be returned along with the Product in case of cancellation of order of the Product with which the free gift(s) is/are given.

7. We reserve the right to update, change, alter or modify this Policy, from time to time, without any prior notification to you. Such change shall come into effect from the date of such update, change, alteration or modification