We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, for service recovery purposes, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. ecdial.app is not responsible for the privacy practices or the content of those linked websites.
Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Seller code of conduct
Ecdial enables you to reach hundreds of millions of customers. We strive to ensure a fair and trustworthy buyer and seller experience. At Ecdial, we expect you to adhere to the code of conduct principles outlined below. Violation of the code of conduct principles may result in the loss of your selling privileges and removal from Ecdial Marketplace.
Seller Code of Conduct Principles:
Adhere to all applicable laws and abide by all Ecdial policies.
Maintain current account information.
Never misrepresent yourself.
Always act in a manner that ensures a trustworthy experience for Ecdial customers.
Never list products that may cause harm to Ecdial customers.
Never engage in any misleading, inappropriate or offensive behaviour. This applies to all your activities, including but not limited to:
Information provided on your account
Information provided in listings, content or images
Communication between you and Ecdial or you and our customers
Act fairly at all times. Unfair behaviour includes but is not limited to the following:
Behaviour that could be deemed as manipulation or "gaming" of any part of the buying or selling experience
Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading or inauthentic content
Activities that could be perceived as attempting to manipulate Ecdial's search results or sales rankings
Actions that intentionally damage another seller, their listings or their ratings
Only maintain one Seller account for each region in which you sell, unless you have a legitimate business need to open a second account and all of your accounts are in good standing. Examples of a legitimate business justification include:
You own multiple brands and maintain separate businesses for each
You manufacture products for two distinct and separate companies
You are recruited for an Ecdial programme that requires separate accounts
Pick strong passwords that are different for each of your accounts and change your password regularly.Choosing the same password for each of your online accounts is like using the same key to lock your home, car and office – if a criminal gains access to one, all of them are compromised.Use a long password made up of numbers, letters and symbols.Avoid using publicly-available information (For example: your phone number) in your passwords.
Review your Notification Settings and ensure that you have the required setup to receive notifications of important actions being taken on your account. Beware of phishing. Ecdial never asks you to verify sensitive information via email. Submit such information only when completing an order on our website, registering to sell on Ecdial or updating account information in Seller Central.If you are ever in doubt about the authenticity of an email, visit our site directly by typing the address into your browser bar, rather than clicking any links.
If you believe your Ecdial account has been compromised, follow the steps below:
Change your Seller Central login password. If you are not able to login to your account, contact Seller Support.
Review the following information in your account to determine if any changes have been made:
Email address preferences
Payment information
User permissions
Ecdial storefront details
Listing and condition notes
Your email account might have been compromised as well. Consider changing the email address associated with your account and use a different password for your email account.
Contact Seller Support to report that your account has been compromised.
The rights and permissions associated with your account determine which pages you visit in the Vendor Center.
By default, the user registering the new seller central account has access to each page and feature. The administrator reserves the right to grant users access to their seller central account and control what features they may find.
If you are unable to access a Seller Central feature or help topic because you do not have the necessary rights and permissions, ask the administrator to give you access.
Please note: Once you have chosen the condition of your listing, you cannot modify it later.
Items in any of the following conditions are unacceptable for listing on Ecdial:
Item is not clean, including signs of mold, heavy staining, or corrosion.
Item is damaged in a way that renders it difficult to use.
Item is missing essential accompanying material or parts. This does not necessarily include instructions.
Item requires repair or service.
Item was not created by the original manufacturer or copyright holder. This includes copies, counterfeits, replicas, and imitations.
Item was originally distributed as a promotional copy, promotional bundle, product sample, or advance reading copy. This includes uncorrected proofs of in-print or not-yet-published books.
Item has passed the expiration date (includes "best by" and "sell by" dates), has an unacceptable portion of its shelf life remaining, or the expiration date has been tampered with or removed.
Item was intended for destruction or disposal or otherwise designated as unsellable by the manufacturer or a supplier, vendor, or retailer.
Item is prohibited for sale on Ecdial.
Sellers are expected to conduct proper research to ensure that the items posted to our website are in compliance with all applicable laws. If we determine that the content of a product detail page or listing is prohibited, potentially illegal, or inappropriate, we may remove or alter it without prior notice. Ecdial reserves the right to make judgments about whether or not content is appropriate.
Listing prohibited content may result in the cancellation of your listings, or the suspension or removal of your selling privileges. Sellers are responsible for ensuring that the products they offer are legal and authorized for sale or resale.
If we determine that the content of a product detail page or listing is prohibited, potentially illegal, or inappropriate, we may remove or alter it without prior notice. Ecdial reserves the right to make judgments about whether or not content is appropriate.
Items not intended for distribution within India: Products that are specifically manufactured for, and identified as "not for distribution within India" cannot be sold on Ecdial.app. This includes the following; imported text books, non-Region 5 DVDs, and non-PAL format videotapes.
Illegal and potentially illegal products: Products sold on Ecdial.app must adhere to all applicable laws. As sellers are legally liable for their actions and transactions, they must know the legal parameters surrounding any product they display on our website.
Offensive material: Ecdial reserves the right to determine the appropriateness of listings posted to our website.
Nudity: In general, images that portray nudity in a gratuitous or graphic manner are prohibited.
Items that infringe upon an individual's privacy. Ecdial holds personal privacy in the highest regard. Therefore, items that infringe upon, or have potential to infringe upon, an individual's privacy are prohibited.
For some product categories, sellers may not create product listings without prior approval from Ecdial.
Introduction
As a seller on Ecdial, you acknowledge and agree to comply with all applicable laws and regulations and with Ecdial policies.We provide this material for informational purposes only and it is not intended as legal advice in any manner whatsoever. We encourage you to consult with your legal counsel if you have questions about the laws and regulations concerning your products.
Consequences for Violations
Listing of products in violation of Ecdial's policies or violation of applicable laws and regulations may result in actions, such as:
Cancellation of listing
Limits on listing privileges
Suspension of listing privileges
Removal of your listing privileges
Termination of your agreement and such other arrangement with Ecdial; or
Informing the relevant governmental, legal and regulatory authorities for necessary action
Ecdial reserves the right to make judgments in its sole discretion about whether or not a listing is appropriate and whether the same is in contravention of Ecdial's policy.
Grievance
Please contact our customer support team directly with any questions or concerns you may have about your personal information/data privacy and our data protection practices.
Call Us @ 8428118111
Write Us @ edecdial@gmail.com